Ryan Serhant says he has a listing of all of the billionaires he’s met—all 101 of them. For the real-estate mogul whose brokerage, Serhant., is on monitor to shut $6 billion in gross sales this 12 months, constructing relationships with the ultra-wealthy is his “number one job.”
Serhant, 41, remodeled himself from a struggling actor who solely earned about $9,000 in his first 12 months of actual property—in 2008, the week Lehman Brothers collapsed—into one in every of America’s most profitable brokers. He’s closed greater than $15 billion in actual property over his profession, constructed a brokerage with greater than 1,100 brokers throughout 14 states, and parlayed his work right into a Netflix collection, Proudly owning Manhattan. His estimated web price is round $40 million. And at 41, he continues to set data: Within the first 35 days of 2025 alone, his brokerage Serhant. surpassed $1 billion in closed and in-contract gross sales.
In a latest TikTok interview with The College of Exhausting Knocks, Serhant revealed the deceptively easy networking method that has fueled his rise from struggling actor to probably the most profitable real-estate brokers on the planet: “Every room I go into, I use the two C’s.”
The components? “You give someone a compliment, and you find something in common.”
Relationships > transactions
Serhant doesn’t cease on the preliminary dialog. As soon as he will get somebody’s contact data, he says he follows up inside 10 minutes. “I send them a quick note, a quick text. So, great meeting you seven-and-a-half minutes ago. Let’s do something great together,” he stated.
Serhant says he retains the message unread as a visible reminder, then continues to have interaction “until they buy or I die.” He says he tries to satisfy between 5 and 15 new folks on daily basis, and his contact checklist is definitely “contact currency”—a community constructed on relationships, not simply transactions.
Serhant stated his $6 billion gross sales technique revolves round approachability: “People hate being sold, but they love shopping with friends,” he stated. “Your number one job as a salesperson is to create relationships. It’s not to sell product.”
This philosophy has pushed a few of his most important offers. Earlier this 12 months, Serhant stated he offered properties in Palm Seaside totaling $308 million over the cellphone, which he attributes completely to “the trust in the relationship that I was able to create between a person who wanted to buy and a person who wanted to sell.”
“I don’t think I ever actually sell apartments or sell buildings,” Serhant added.
Recommendation for the subsequent technology
Since launching Serhant. in September 2020, in the course of the peak of the COVID-19 pandemic, his agency has since develop into one of many fastest-growing actual property corporations within the U.S. Serhant boasts a 99% agent retention fee at his brokerage.
When requested what message he would go away for youthful folks, Serhant shared knowledge gleaned from his billionaire purchasers: “Most people are in a race against time. Time is their greatest asset. The wealthiest people are in a race against moments,” he stated. With this in thoughts, Serhant says he’d “rather regret the things I did than the things I never tried,” recommending others equally “take the risk or lose the chance.”
You’ll be able to watch Serhant’s full interview with The College of Exhausting Knocks beneath:
@theschoolofhardknocks $6 BILLION THIS YEAR 🤯 I interviewed actual property MOGUL @Ryan Serhant in New York Metropolis and I requested him how he acquired RICH! Since he’s met over 100 billionaires, I requested him for his greatest networking recommendation for anybody in enterprise. I additionally requested him for his secret to gross sales since his firm goes to do over $6 Billion in gross sales this 12 months. Lastly, I requested him the most effective recommendation he’d give to the youthful technology. #wealth#entrepreneur#financialfreedom♬ unique sound – The College of Exhausting Knocks
