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Reading: Waymo chaos throughout San Francisco energy outage doubtless because of ‘operational administration failure’ as an alternative of software program flaw, professional says | Fortune
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Asolica > Blog > Business > Waymo chaos throughout San Francisco energy outage doubtless because of ‘operational administration failure’ as an alternative of software program flaw, professional says | Fortune
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Waymo chaos throughout San Francisco energy outage doubtless because of ‘operational administration failure’ as an alternative of software program flaw, professional says | Fortune

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Last updated: December 23, 2025 1:49 am
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5 months ago
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Waymo chaos throughout San Francisco energy outage doubtless because of ‘operational administration failure’ as an alternative of software program flaw, professional says | Fortune
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Waymo chaos throughout San Francisco energy outage doubtless because of ‘operational administration failure’ as an alternative of software program flaw, professional says | Fortune

A lot of Waymo’s self-driving vehicles blocked streets of San Francisco throughout a mass energy outage Saturday and compelled the corporate to briefly droop service, elevating questions in regards to the vehicles’ potential to to adapt to real-world driving situations.

Social media customers posted movies of Waymos as they encountered site visitors lights that had been off. Some vehicles’ hazard lights blinked and so they abruptly stopped in place, failing to cross the intersection. Others stopped in the midst of the intersection, forcing different vehicles to swerve round them.

The energy outage affected 130,000 houses and companies in San Francisco, almost one-third of the shoppers served by Pacific Gasoline and Electrical Co. It was brought on by a fireplace at an influence substation, officers stated. On Monday, the utility firm was nonetheless working to revive energy to 1000’s of consumers.

Waymo operates lots of of robotaxis in San Francisco, however it wasn’t clear what number of vehicles had been on the street on the time of the outage. The corporate paused service Saturday night and resumed it Sunday afternoon.

The road-blocking issues that prompted Waymo to droop its service throughout the weekend energy outages revived considerations that metropolis officers raised in regards to the robotaxis periodically coming to abrupt and inexplicable stops earlier than California regulators accredited them as a business service in August 2023.

Tyler Cervini, who lives within the Mission District, stated he was calling an Uber to deliver him to the airport since his prepare station was not working because of the outage. On the site visitors mild exterior his house, there have been 5 Waymos crowding the intersection, he stated.

He obtained into his Uber proper exterior the place all of the Waymos had been, however his driver “had to swerve through them to pick me up,” Cervini stated. “He seemed extremely frustrated by what was going on.”

Waymo stated that its automobiles are designed to deal with nonfunctioning site visitors indicators as four-way stops, however the scale of the outage created uncommon situations.

“While the failure of the utility infrastructure was significant, we are committed to ensuring our technology adjusts to traffic flow during such events,” a Waymo spokesperson stated. “Throughout the outage, we closely coordinated with San Francisco city officials.”

The corporate stated most energetic journeys had been accomplished earlier than automobiles had been safely returned to depots or pulled over.

Philip Koopman, professor emeritus at Carnegie Mellon College and professional on self-driving automobile security, stated the size of the site visitors disruption was regarding. Autonomous automobiles are usually programmed to return to a cease if they’re not sure or confused on what to do and ask for distant help, he stated.

Koopman stated it didn’t look like a software program failure within the vehicles themselves, however an “operational management failure” the place the corporate didn’t have the aptitude to cope with so many robotaxis needing help directly.

Waymo ought to have suspended service earlier — as quickly as their automobiles began having points, he stated.

“If you have thousands of robotaxis that stop, you have a problem,” he stated. “What if this had been an earthquake? You would have thousands of robotaxis blocking the road.”

Waymo, which began as a secret venture inside Google in 2009, has steadily expanded its operations in San Francisco whereas additionally introducing its robotaxis into different California cities comparable to Los Angeles and San Jose, along with different U.S. markets in Texas, Arizona, Florida and Georgia.

Within the months main as much as the approval from the state’s Public Utilities Fee, San Francisco’s transportation and fireplace division leaders flagged dozens of stories about robotaxis coming to standstills, blocking site visitors.

Moreover inconveniencing different drivers making an attempt to get to their locations, the road-blocking robotaxis had been considered as a attainable obstacle in life-threatening emergencies when firefighters and law enforcement officials had been responding to requires assist.

Waymo’s fleet of robotaxis is on tempo to finish greater than 14 million rides this yr, greater than tripling from final yr, in keeping with the corporate.

California is contemplating increasing approval for heavy-duty autonomous vehicles and automobiles carrying as much as 15 passengers to function, a transfer opposed by unions representing truck drivers.

Shane Gusman, director of Teamsters California, known as the Waymo disruption “a clear warning that turning our roads and lives over to autonomous vehicles is premature and dangerous.”

“We live in a state where blackouts, wildfires, floods and earthquakes affecting power and roadways are all too common,” Gusman said in a statement. “AVs stalled in streets and intersections threaten the safety of AV passengers, and others on the road, and inhibit emergency response when we need it most.”

This story was initially featured on Fortune.com

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