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Reading: Ticketmaster accused by FTC of conspiring with brokers to purchase live performance tickets at face value, get a kickback at larger resale | Fortune
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Asolica > Blog > Business > Ticketmaster accused by FTC of conspiring with brokers to purchase live performance tickets at face value, get a kickback at larger resale | Fortune
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Ticketmaster accused by FTC of conspiring with brokers to purchase live performance tickets at face value, get a kickback at larger resale | Fortune

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Last updated: September 19, 2025 11:26 am
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1 month ago
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Ticketmaster accused by FTC of conspiring with brokers to purchase live performance tickets at face value, get a kickback at larger resale | Fortune
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The Federal Commerce Fee and a bipartisan group of state attorneys common sued Ticketmaster and its father or mother firm Thursday, saying they’re forcing customers to pay extra to see reside occasions by way of a wide range of unlawful ways.

The FTC mentioned Dwell Nation and its subsidiary, Ticketmaster, have deceived artists and customers by promoting decrease ticket costs than what customers should pay and falsely claiming to impose strict limits on the variety of tickets customers should purchase for an occasion.

In actuality, the FTC mentioned, Ticketmaster coordinates with ticket brokers who bypass these ticket limits. The FTC mentioned brokers use faux accounts to purchase up hundreds of thousands of {dollars} price of tickets after which promote them at a considerable markup on Ticketmaster’s platform. Ticketmaster advantages from the extra charges it collects from these gross sales, the FTC mentioned.

The Related Press left messages looking for remark Thursday with Beverly Hills, California-based Dwell Nation Leisure.

Ticketmaster controls 80% or extra of main U.S. live performance venues’ major ticketing, in line with the FTC. Customers spent greater than $82.6 billion shopping for tickets from Ticketmaster between 2019 and 2024, the company added.

“American live entertainment is the best in the world and should be accessible to all of us. It should not cost an arm and a leg to take the family to a baseball game or attend your favorite musician’s show,” FTC Chairman Andrew Ferguson mentioned in a press release.

The lawsuit was filed within the U.S. District Court docket for the Central District of California. Becoming a member of the lawsuit had been the attorneys common of Colorado, Florida, Illinois, Nebraska, Tennessee, Utah and Virginia.

Ticketmaster has been in lawmakers’ sights since 2022, when it spectacularly botched ticket gross sales for Taylor Swift’s Eras Tour. The corporate’s web site was overwhelmed by followers and assaults from brokers’ bots, which had been scooping up tickets to promote on secondary websites. Senators grilled Dwell Nation in a 2023 listening to.

However reform within the business has been sluggish. The Biden administration took motion with a ban on junk charges, requiring Ticketmaster to show the complete value of a ticket as quickly as customers start procuring. That rule went into impact in Might.

President Donald Trump has additionally taken purpose on the business. In March, with Child Rock by his facet within the Oval Workplace, Trump signed an govt order directing U.S. officers to make sure ticket resellers are complying with Inner Income Service guidelines. The order additionally directed the FTC to “take enforcement action to prevent unfair, deceptive, and anti-competitive conduct in the secondary ticketing market.”

In August, the FTC sued Maryland-based ticket dealer Key Funding Group use, alleging it has used 1000’s of fictitious Ticketmaster accounts and different strategies to purchase tickets for occasions, together with Swift’s tour.

Fortune World Discussion board returns Oct. 26–27, 2025 in Riyadh. CEOs and international leaders will collect for a dynamic, invitation-only occasion shaping the way forward for enterprise. Apply for an invite.

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