Individuals who do not work for Amazon would possibly see a headline concerning the firm’s employment practices and assume: Who cares?
Employers which can be smaller than Amazon, or in a special sector, would possibly assume the identical factor.
But when historical past is a information, Amazon’s office tendencies usually affect how different companies function.
For instance, when Amazon introduced in 2024 that it will require a five-day in-office schedule, dozens of corporations adopted swimsuit, together with Salesforce, Dell, and JPMorgan Chase. The corporate additionally reintroduced assigned seating, and has made strikes to flatten administration layers to spice up pace and tradition.
Amazon is a serious American employer:
- Amazon employs 1.1 million within the U.S and about 1.58 million worldwide.
Supply: Pink Stag Success - 1 out of each 135 employed People works for Amazon.
Supply: Enterprise Insider - Amazon plans to rent round 250,000 seasonal staff for the vacations in 2025 (roughly the identical as final 12 months).
Supply: Amazon
Extra not too long ago, Amazon has began requiring staff to display AI data for promotions. Different main employers together with Ikea, MasterCard, and JPMorgan Chase quickly adopted swimsuit, as did smaller corporations equivalent to Shopify and Duolingo.
Equally, a number of corporations — equivalent to Microsoft, Salesforce, Meta, Oracle, and Klarna — are adopting Amazon’s method through the use of AI to exchange company roles.
And Amazon has lengthy used robots and different automation instruments to remove gradual processes, one thing UPS and Goal have additionally tried.
Now Amazon is going through a category motion grievance that brings with it new scrutiny of the corporate’s HR practices. This case might in the end affect broader employment requirements throughout the logistics, retail, and tech industries.
A category-action swimsuit raises issues about labor practices at Amazon, America’s second-largest non-public employer.
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Amazon going through class motion lawsuit over office coverage
Amazon is going through a proposed class motion lawsuit in federal courtroom, alleging that its warehouse office attendance insurance policies systematically punish staff with disabilities and discourage legally protected requests for break day, even beneath the People with Disabilities Act (ADA) and New York state legal guidelines.
This case — filed by Cayla Lyster of upstate New York — argues Amazon’s automated attendance system topics staff to self-discipline and the specter of termination merely for needing medical lodging or taking important go away, elevating vital issues about company labor practices at America’s second-largest non-public employer. Lyster has been an Amazon worker since 2022.
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The swimsuit alleges Amazon has “maintained a punitive absence control system under which automated systems track employee attendance, and then automatically impose discipline up to and including termination.”
Underneath the system, the grievance continues, staff stay beneath fixed menace of punishment in the event that they “get sick or injured or need time off to care for a family member.”
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Amazon has strongly denied these allegations, stating it’s dedicated to supporting its workforce via a devoted lodging workforce and individualized assessment of worker requests.
”Claims that we don’t follow federal and state laws like the Americans with Disabilities Act and New York State Human Rights Law (NYSHRL) are simply not true,” the corporate stated. “Ensuring the health and well-being of our employees is our top priority, and we’re committed to providing a safe and supportive environment for everyone,” Amazon advised CBS Information.
The end result of the case might have an effect on different corporations:
- Incapacity and go away insurance policies are pivotal for an inclusive workforce — what Amazon does could function a framework or a warning for different employers.
- Authorized wins for plaintiffs might set new requirements, making corporations nationwide accountable for fairer, extra clear therapy of worker lodging.
- Investor and client stress is mounting for corporations to align progress with duty, particularly these with scale, like Amazon.
Nationwide nonprofit authorized advocacy group A Higher Stability represents Lyster.
“Our lawsuit tells Ms. Lyster’s story as well as a much bigger story about Amazon’s illegal treatment of its hourly warehouse workers,” A Higher Stability President Inimai Chettiar stated in an announcement.
Amazon’s monetary energy
Amazon is among the world’s most useful corporations and a strong employer:
- The corporate posted Q3 2025 revenues of $180.2 billion, with a market cap reaching roughly $2.5 trillion this 12 months.
Supply: Amazon Investor Relations - Amazon makes $48,468 in revenue for each worker.
Supply: Inventory Evaluation - Round 75% of Amazon’s workforce are full time, together with company employees, warehouse associates, and supply personnel working 40+ hours weekly with full advantages.
Supply: Pink Stag Success - Minimal beginning wage at Amazon stands at $19/hour for seasonal jobs.
Supply: Amazon
“Amazon has devised policies that ensure that employees live under the constant threat of punishment, risking their health and safety to come to work every day instead of raising their legal rights,” said Chettiar.
“These workers shouldn’t ever need to choose between their safety and their paycheck. And no company — not even Amazon — is above the law.”
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