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Reading: PayPal CEO Alex Chriss says stablecoins can be key as his firm navigates the ‘classic innovator’s dilemma’ | Fortune
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Asolica > Blog > Business > PayPal CEO Alex Chriss says stablecoins can be key as his firm navigates the ‘classic innovator’s dilemma’ | Fortune
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PayPal CEO Alex Chriss says stablecoins can be key as his firm navigates the ‘classic innovator’s dilemma’ | Fortune

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Last updated: December 18, 2025 5:14 pm
Admin
5 months ago
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PayPal CEO Alex Chriss says stablecoins can be key as his firm navigates the ‘classic innovator’s dilemma’ | Fortune
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PayPal CEO Alex Chriss says stablecoins can be key as his firm navigates the ‘classic innovator’s dilemma’ | Fortune

When PayPal launched nearly three a long time in the past, the corporate made its title as one of many world’s first fintechs. Now, PayPal faces a slew of opponents, from the funds colossus Stripe to Large Tech giants like Apple. “One of the challenges when you are at a certain scale and you’ve been around for a while is the very classic innovator’s dilemma,” Alex Chriss, the president and CEO of PayPal, instructed Fortune. “What you’ve done has worked, and are you constantly thinking about how to disrupt yourself?”

Buyers are seemingly questioning the identical factor. Since January, PayPal’s inventory value has dropped greater than 30% because it tries to halt opponents from encroaching on its core merchandise of on-line checkout and peer-to-peer funds. In response, the fintech is trying to get a raise from next-generation fee merchandise like stablecoins, and dealing to include them throughout its operations and merchandise. 

“If you were to build the payments ecosystem from scratch today, it wouldn’t look like the way it does today,” stated Chriss. “You would start to use some sort of blockchain, or some sort of thing that probably looks a lot like stablecoins.”

Early movers

Chriss isn’t a latecomer to crypto. Round 12 years in the past, he cut up the invoice for a steak dinner along with his pal—however determined to pay his pal again with 4 Bitcoin. That’d now be value greater than $350,000 at present costs. “I remind him every once in a while when I see him just how expensive that steak meal actually was,” Chriss joked.

PayPal was additionally early to the world of digital belongings. In 2014, across the similar time Chriss was paying his pal again in Bitcoin, PayPal introduced {that a} subsidiary would settle for funds on this planet’s largest cryptocurrency.  

Regardless of that bout of early experimentation, PayPal largely stayed away from crypto till 2020, when it let customers purchase, promote, and maintain Bitcoin, Ethereum and a handful of different cryptocurrencies in its digital pockets. It’s since expanded its crypto choices and, in 2023, took a serious strategic step with the launch of its personal stablecoin, PYUSD.

“We’re a payments company and a commerce company globally, and so really the heart of what makes it really interesting about blockchain technology is thinking about stablecoin payments,” Could Zabaneh, PayPal’s head of crypto, instructed Fortune.

Stablecoins are cryptocurrencies pegged to underlying belongings just like the U.S. greenback. Lengthy widespread amongst crypto merchants, the dollar-backed tokens have extra just lately turn into touted as instruments to improve legacy funds infrastructure, pace up cross-border transactions, and scale back transaction charges. 

Amid the hype, the market capitalization of PYUSD has soared—from about $500 million at first of January to just about $4 billion in December. Whereas that pales compared to the market chief Tether, whose personal stablecoin has a market capitalization of greater than $185 billion, PayPal is concentrated extra on the strategic alternatives.

“Most people are focused on stablecoins’ trading market cap. They’re really doubling down in that aspect,” stated Zabaneh. “But when you take it from a payments lens, you actually cut it in a very different way.”

At the moment the funds big is concentrated on integrating its stablecoin throughout its enterprise verticals, little by little. Customers can maintain and earn rewards off of PYUSD in PayPal’s digital pockets and Venmo, one other pockets the fintech owns. Prospects who use PayPal’s payouts product, like YouTube, can elect to let recipients obtain funds within the fintech’s stablecoin. And the corporate is even utilizing PYUSD for its inside treasury. From August to October, PayPal transferred $1 billion in firm funds throughout 5 of its company entities on three totally different continents, a spokesperson instructed Fortune.

In the meantime, the corporate additionally lets clients use its stablecoin at checkout, and is testing a characteristic to let present retailers use PYUSD to pay their payments. “How do we enable consumer-to-business transactions and actually disrupt payments by leveraging stablecoins?” requested Chriss.

Nonetheless, analysts are skeptical that PayPal’s stablecoin ambitions could have any fast impression on its backside line within the close to time period. “There has been no real impact to the business today,” Nate Svensson, a director in fairness analysis at Deutsche Financial institution who follows PayPal, instructed Fortune.

However, that doesn’t imply there gained’t be an impression sooner or later. “If I [were] running PayPal, I would be doing the exact same thing,” added Svensson. “I would be coming up with these solutions and capabilities, just in case there is a future eventuality where you and I start using crypto or stablecoins on a day-to-day basis.”

And it’s a future that PayPal CEO Chriss, who occurs to personal two hippo-themed NFTs, believes in. “Crypto within PayPal as a priority is top down. It’s being led by me,” he stated. “I’m making sure that crypto is top of mind and something that we’re investing in as a company.”

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