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Reading: Jamie Dimon says gentle expertise like emotional intelligence and communication are very important as AI eliminates roles | Fortune
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Asolica > Blog > Business > Jamie Dimon says gentle expertise like emotional intelligence and communication are very important as AI eliminates roles | Fortune
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Jamie Dimon says gentle expertise like emotional intelligence and communication are very important as AI eliminates roles | Fortune

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Last updated: December 14, 2025 9:53 am
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3 months ago
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Jamie Dimon says gentle expertise like emotional intelligence and communication are very important as AI eliminates roles | Fortune
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AI is reworking the job business, and eliminating some roles within the course of. However Jamie Dimon says gentle expertise will likely be extra vital than ever within the AI period.

“My advice to people would be critical thinking, learn skills, learn your EQ [emotional quotient], learn how to be good in a meeting, how to communicate, how to write. You’ll have plenty of jobs,” Dimon stated. 

He added that speedy AI implementation could disrupt some staff quicker than it’s going to take to retrain them, however that the federal government and firms want to assist clean the transition. He floated concepts for methods to assist staff within the AI age, together with relocation and earnings help.

“The next job may be a better job, but they have to learn how to do the job,” Dimon stated. “You can earn quite a bit of money with skills.”

Since 2023, employers have explicitly cited synthetic intelligence for greater than 70,000 introduced job cuts as they automate grunt work and reorganize groups round new instruments. As firms proceed to undertake the tech, CEOs are doubling down on the significance of sentimental expertise.

In late November, Microsoft CEO Satya Nadella stated that as AI takes over extra analytical and technical duties, emotional intelligence and empathy have gotten more and more vital.

“IQ has a place, but it’s not the only thing that’s needed in the world,” Nadella stated on an episode of Axel Springer CEO Mathias Döpfner’s MD Meets podcast. 

IBM CEO Ginni Rometty advisedFortune in 2023 that when generative AI absolutely integrates into the workforce, it’s going to put a premium on gentle expertise like collaboration, judgment, and important pondering. This sort of adaptability is what people do finest, and may’t be taught with a level, she added.

“Those are where people can upskill [when] generative AI really redefines what skills are needed for any role—despite where you went to college or what expertise you have going into it.”

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